Back

Frequently Asked Questions

Here are answers to some popular questions from our customers

General FAQs

Snip is an English word for something bought or sold for a good price. The "c" is incorporated to formulate a unique name. Scnip also equally embodies the same thing as the original English word: getting the best tech services at the lowest possible cost. Scnip Nigeria Limited, formerly Shadowsoft Limited registered in 2014, is a full-fledged IT development company offering innovative tech solutions.

Find out more about us

We offer the entire range of IT services designed to meet various business needs and help organisations do more. They include website design and development, mobile, desktop and financial aid apps development, networking, corporate branding, outsourcing and ICT consultancy.

Click here for a list of our services

We have over 15 years combined experience in Software and Web Development, Networking, Corporate Branding and ICT Consulting Service and we've been in business since 2014.

We have worked with and completed projects for leading retailers, start-ups, real estate, telecommunications and many more.

We are experienced in creating Android, iOS Mobile apps, Web and IoT apps, e-learning, CRM systems and constantly improving our skills!

Check out our portfolio to learn more.

Software Development
It's pretty simple. Contact our 24/7 customer service via email, phone call or live chat to discuss that great idea and leave the rest of it to us.

At Scnip, we give utmost priority to the confidentiality of a client's information. As a leading IT firm with experience in cyber-security solutions provision, we deploy cutting-edge measures to protect information and data of our clients. We also know well never to use client information for reasons other than what is stated in the Agreement between both parties.

It is customary of us to sign Non-Disclosure and Confidentiality Agreements as required by a client. Our employees are also bound by the company’s Confidentiality and Non-Disclosure clauses. Additionally, we create isolated cells disconnected from any public network for sensitive projects.

All projects we take up carry the following guarantees:
  • We sign NDA (Non-Disclosure Agreement) and Confidentiality Agreements as required by you.
  • All our employees are all bound by the company’s Confidentiality and Non-Disclosure clauses.
  • Additionally, for sensitive projects, we create isolated cells disconnected from any public network.
  • Our developers are dedicated to producing quality code. We have formal processes to keep quality under tight control, including periodic code reviews and design walk-through. We concentrate on being first-time right, and believe the creation-step itself should be strong.

    Every project goes through the hands of suitable QA/Testing professionals

    It depends on the situation. We will ask you to provide all necessary information needed to begin project and we will ask for any other information needed as need arises.
    Yes. Our developers can follow your coding standards, use any language and framework of your choice.
    Yes. We provide technical support and application maintenance services on request.
    You do, we offer a month to three months free support and maintenance depending on the kind of project developed for you. After the free support, you could contact us to discuss the charges of maintenance and content management support we will offer.
    No, maintenance is just to prevent threat and bugs from your project.
    Little or no support as we would help simplify the management of the project.
    As soon as you make 75% upfront payment for the development process.
    This is usually subject to the nature of the proposed project to be developed, the technicality and the volume of work at hand.

    Connect with us

    We are social, connect with us: